Refund policy

Please note: SALT Endurance does not offer cash refunds or credits back to your original payment method. All approved returns are issued as store credit, which can be applied to any future purchase on our site.

Eligibility for Returns

To be eligible for store credit, your item must meet all of the following criteria:

Returned within 14 days of the delivery date
You will pay for the return shipping fee
Unworn, unwashed, and in original condition
Tags still attached and original packaging intact
Not marked as a final sale item

Non-Returnable Items

The following items cannot be returned:

Items marked "Final Sale" at the time of purchase
Items that have been worn, washed, or altered
Items returned after the 7-day window
Gift cards

How to Initiate a Return

To start a return, email us at hello.salt.endurance@gmail.com with your order number and the reason for your return. We'll respond within 2–3 business days with return instructions.

Please do not send items back without contacting us first — unrequested returns cannot be processed.

Return Shipping

Customers are responsible for the cost of return shipping unless the item was received damaged or incorrect. We recommend using a trackable shipping method, as we cannot be responsible for lost return packages.

Store Credit

Once we receive and inspect your return, we will issue store credit within 3–5 business days. Store credit:

Is issued via email as a unique discount code
Does not expire
Can be applied to any product on our site
Cannot be exchanged for cash

Damaged or Incorrect Items

If you received a damaged or incorrect item, contact us within 3 days of delivery at hello.salt.endurance@gmail.com with a photo of the issue. We will cover return shipping and issue store credit or send a replacement at no charge.